Job Details

Associate Engagement Manager

  2018-10-17     Prialto     107 SE Washington St  
Description:

THE COMPANY

At Prialto (www.prialto.com), our focus is on providing support to busy executives and businesses. Designed in the United States by Wharton and Stanford Business school graduates, Prialto's services are managed from our loft-like office in historic downtown Portland with creative insights from our global staff in Asia and Central America. Our amazing service culture rests on our social mission to improve lives in peripheral parts of the world economy (https://www.prialto.com/socialmission).

Experts in remote collaboration, it’s just another day at the office for us to be working with a team member in the Philippines or Guatemala to deliver great service to our members. We’re a committed group of professionals building a unique client services culture, and we are looking to grow the Prialto team here in Portland by adding to our Engagement Manager team.

THE JOB

Prialto's small Engagement Manager team is growing yet again this year thanks to solid company growth. EMs and AEMs are the productivity experts who project manage new Prialto members (clients) to success by liaising between the clients and their offshore Prialto Productivity Assistants (PAs).

The position will empower you to:

  • Gain experience across many disciplines, while working in a start-up atmosphere
  • Accelerate your career with ample growth opportunities
  • Work with senior executives at leading US companies
  • Attempt to set a record in office basketball
  • Travel the world

RESPONSIBILITIES

We are looking for talented self-starters who have a passion for learning and productivity. Here at Prialto, every day brings new challenges and invites you to create new ways of working -- for yourself and our clients. Our staff needs to be nimble, methodical and constantly striving for improvement. As a successful early career professional, you will have a history or taking ownership and are driven by a desire to succeed and build.

Own the Prialto Experience:

  • Serve as primary account-level interface with clients
  • Work closely with individual clients and key contacts at accounts to develop processes
  • Manage on-boarding process to get clients quickly to success
  • Central point of contact for any customer issues / feedback
  • Continually work to improve each member's experience
  • Work with overseas team managers to deliver highest quality client service

REQUIREMENTS

The skills you bring to the table:

  • Strong business style writing skills
  • Experience communicating with high level executives or clients
  • Highly organized, process oriented work style
  • Thorough work ethic; able to take the ball and run with it
  • Confidence when working out of your comfort zone
  • Ability and motivation to ABL (always be learning)
  • Unexplainable fondness for the color orange
  • Live and breathe the Prialto Core Values
  • 4 year degree with top grades
  • Early career; 1-3 years experience
  • Local to Portland, OR metro area

PREFERRED SKILLS

  • Salesforce knowledge
  • Travel experience
  • Managerial experience
     

*** To apply, please fill out this form: https://bit.ly/2OW2MVv ***


Do not contact this company in solicitation of any product or service.

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