The Resident and Community Services Coordinator supports Home Forward's strategic and operational objectives in the following way:
Coordinate and perform leasing, case coordination, and/or program specialist services in support of the Home Forward's housing assistance or other programs.
Objectives are program based, vary with program regulations and needs, and may include, for example: to plan, oversee and coordinate activities of a specially funded and/or mandated programs or grants such as Section 8, Family Self Sufficiency (FSS), or Resident Opportunity and Self Sufficiency (ROSS); to determine program eligibility, conduct interim and annual eligibility reviews; to coordinate housing inspections and initiate termination procedures for program violations; to explain and interpret Home Forward rules, regulations, policies and procedures to applicants and participants; and to perform a variety of technical and administrative tasks relative to assigned area of responsibility.
In this context, the incumbent in this position will collaborate with others at all levels of the organization and with external stakeholders in the consideration of significant goals, concepts, initiatives, and other activities that profoundly affect Home Forward, its employees, and the people that it serves.
The Rent Assistance Services Coordinator will work within the GOALS program, which provides Home Forward participants with ways to set and reach their goals of becoming self-sufficient through five years of dynamic services. This will require a high level of support and interaction with households.
The candidate will have the ability to engage with participants in a trauma informed coaching model and motivational interviewing.
The position will be stationed at New Market West located at:
135 SW Ash Street
Portland, OR 97204
Education & Experience Guidelines: Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: Completion of the 12th grade and post high school trade/specialty studies or a higher degree of education. Alternative education and experience qualifications welcome.
Experience: Three years of increasingly responsible experience in the social work or social services with an emphasis in direct client work with individuals and/or families, case coordination, and program development. Alternative education and experience qualifications welcome.
License or Certificate: Possession of, or ability to obtain, a valid driver license.
Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.
Environment: Duties are performed in a public housing site or affordable housing property and involve day-to-day interactions with distressed, disabled, and abusive clients.
Physical: Incumbents require sufficient mobility to work in a resident services and community agency and office setting and operate office equipment; sit for extended periods of time; perform repetitive motion of hands and wrists.
Vision: Vision sufficient to read small print, computer screens and other printed documents.
In addition to competitive wages, some of the many benefits Home Forward employees enjoy include:
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